SHARED THOUGHTS………….19.05.2012.
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As told by Robin Sharma.
Richard
Carrion, the CEO of Puerto Rico's top Bank, once shared a line with me
that I'll never forget : " Robin, Nothing Fails like Success."
This
past weekend, I took my kids to our favorite Italian restaurant. The food is
incredible there. The best bresaola outside of Italy. Heavenly Pasta. Super
foamy lattes that make me want to give up my job and become a barista. But the
service at this place is bad. Bad, Bad, Bad ( like it is at most places ). why?
Because this place is always full. And because they are doing so well, they
have
taken the lines out front for granted. And guess what? It's the beginning of
their end.
I
love taking pictures. My dad taught me to record the journey of my life with
photos. So I generally carry a little camcorder around with me. I asked our
server if she would snap a picture of my children and me as we dug into our spaghetti.
"I
don't have time " was the curt reply. Unbelievable. Too busy to take five
seconds to keep a customer happy. Too busy to help out a little. Too busy to
show some humanity.
"Nothing
fails like success " Richard Carrion gets it. So does David
Neelemen, the CEO of Jetblue, who observed : " When you're making money
and good margins, you tend to get sloppy."
Many
CEOs don't. The more successful you and your organization become, the
more humble and devoted to your customers you need to be. The more committed to
efficiency you need to be and relentless improvement you need to look for.
The
Faster you need to play, the more value you need to add. Because the moment you
stop doing the very things that got you to the top of the mountain, is the very
moment you begin to slide down to the valley.
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if the above needs a down to earth illustration -
if the above needs a down to earth illustration -
A
Shepherd was herding his flock in a remote pasture when suddenly a brand new
BMW drives up in a cloud of dust. The driver, a young man in a Armani suit,
Gucci shoes, Rayban sunglasses and YSL tie, leans out of the window and asks
the shepherd " If I tell you exactly how many sheep you have in your
flock, will you give me one ?"
The
shepherd looks at the man, obviously a yuppie, then looks at his peacefully
grazing flock and calmly answers : " sure, why not ?"
The
yuppie parks his car, whips out his dell notebook computer, connects it to his
Cingular cell phone, surfs to a NASA page on the internet, where he calls up a
GPS satellite navigation system to get an exact fix on his location which he
then feeds to another NASA satellite that scans the area in a
ultra-high-resolution photo.
The
young man then opens the digital photo in Adobe photoshop and exports it to an
image processing facility at hamburg, germany. Within seconds he receives an
email on his Palm pilot that the image has been processed and the data
stored. He then accesses and MS-SQL database through an ODBC connected excel
spreadsheet with hundreds of complex formulas.
He
uploads all of this data via an email on his black berry and after a few
minutes receives a
response.
Finally,
he prints out a full- colour, 150 - page report on his hi-tech, miniaturized HP
lasejet printer and finally turns to the shepherd and says : " You have exactly
1586 sheep ".
"
That's right. Well , I guess you can take one of my sheep. " says the
shepherd. He watches the young man select one of the animals and looks on
amused as the young man stuffs it into the trunk of his car.
Then
the shepherd says to the young man : " Hey, if I can tell you exactly
what
your business is, will you give me back my sheep? "
The
young man thinks about it for a second and then says : " Okay, why not
?"
"
You're a Consultant. " says the shepherd.
"
Wow! That's correct," says the yuppie,"but how did you guess
that?"
"No
guessing required", replied the shepherd. " You showed up here even
though nobody called you: you want to get paid for an answer I already knew, to
a question I never asked, and you don't know crap about my business. Now give
me back my DOG "
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My little grand-daughter & nephew, forever love
watching Chotta Bheem in the Pogo channel. By and by, I also got hooked on to watching
the bunch of kids, always in the thick of adventure, fighting evil and coming
out triumphant. There are some Life lessons from these cartoon characters,
worth pondering over.
I received the below on one such character, like Chotta
Bheem. He is another never-say-die cartoon character Spongebob
Life lessons from Spongebob square-pants
and other cartoon heroes.
(author unknown)
Spongebob
Square-pants is my hero. The kids and I were having breakfast this morning when Bianca, my nine-year old daughter,
brought up the subject of this crazy little cartoon character. "Daddy, is
Spongebob a real person ?"
Made
me laugh. Then it made me think. If Spongbob were a human being, this world
would be a better place. Seriously.
Here
are four
lessons Spongebob can teach us to
get more joy from life :
BE THE ETERNAL OPTIMIST : The
guy ( or sponge, i should say ) always sees the best in any situation. Your
thinking really does shape your reality. And because Spongebob looks for the
best, he finds it.
VALUE PEOPLE :
Spongebob knows what friendship mean. He loves his pals in Bikini Bottom, even
Squidword, "who is always cranky," to borrow my son's words.
Spongebob knows that respect and putting people first are two of the most
important elements for strong relationships.
BE AN ORIGINAL : Spongebob is
one of a kind. Too many among us are afraid to be ourselves. So we give up our dreams to follow the crowd.
Tragic.
"To thine own self be true,"
wrote Shakespeare.
Have the courage to be your true--- and
greatest-----YOU.
Warren buffet, chairman of Berkshire
Hathaway, once said, " There can't be two yous."
LAUGH AND HAVE FUN :
There's no point in being successful but sad. Makes no sense. Yes, reach
for the mountaintop. But enjoy the climb as well. Life isn't meant to be an
ordeal. It is meant to be a celebration. So have big-time fun as you chase ----
and catch your most cherished dreams.
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Have a good week ahead.
Mohandas KP.